This is a critical, client-focused role for someone who thrives in a fast-paced environment, is highly organised, and has strong attention to detail. If you have a background in commercial consultancy, excellent customer service skills, and a proactive approach to managing financial processes, we would love to hear from you.

You will manage the invoicing process, ensuring that all works completed by the team are accurately billed and that outstanding debts are paid in a timely manner.

Additionally, you will help to drive business growth by managing marketing efforts, promoting services on social media and keeping the SWTC website up-to-date. You will also play an important role in maintaining organisational accreditations, equipment maintenance, health and safety, and recruitment and onboarding of new team members.

Job Description – Key Responsibilities and Tasks

Responsibility 1: Finance

• Identifying new business leads and quoting opportunities for the SWTC Team.
• Being responsible for the preparation, submission and recording of quotes. 
• Managing feedback from clients in a constructive way and keeping management informed.
• Managing and issuing invoices for works completed by all members of the SWTC Team.
• Chasing outstanding debt to encourage payment in a timely manner and delivering regular financial reporting and documentation.

Responsibility 2: Marketing and Client Relationships

• Informing clients about SWTC’s services by posting via social media platforms, including X and LinkedIn.
• Being responsible for the maintenance and updating of the SWTC website ensuring relevant content is shared in a timely fashion.
• Contributing to business development and client relations by communicating with clients to build strong and ongoing positive relationships.
• Sourcing promotional equipment and materials including branded uniforms, branded vehicles, hard-copy leaflets, and business cards.

Responsibility 3: Asset and Human Resource Management

• Maintaining the accreditations and subscriptions (e.g., ISO 9001, 14001, 45001, CIEEM, AA, WTC) for all team members.
• Ensuing all equipment purchased is recorded and undergoes timely maintenance.
• Managing health and safety issues in line with good practice and Trust procedures.
• Ensuring the Trust’s Health and Safety policies and procedures are effectively implemented by all the members of the Team.
• Assisting with the recruitment process by liaising with Managers and preparing documentation. Ensuring the smooth onboarding and induction of new members of the team.